DRAFT – pending legal review
Who we are
This Privacy Policy explains how ANALYTICA X LLC, a Florida limited liability company ("Analytica X," "we," "us"), handles personal information on https://analyticax.us (the "Site"). "Analytica X" is our brand name.
Our main office is at 210 NE 45th St, Oakland Park, FL 33334. For legal notices and mail, use: ANALYTICA X LLC, 8255 W Sunrise Blvd #181, Plantation, FL 33322.
We offer web development, AI chatbots and automation (WhatsApp, SMS and web chat), data analytics (Power BI, Looker Studio) and online training taught in Spanish. This policy covers the Site only. If we work with you on a project, the proposal or contract for that project may add its own privacy terms.
What we collect and how
We collect only what the Site needs to work and to answer you.
- Contact form. If you use the contact form, you give us your name, email address, a phone number (optional) and your message.
- Automatic form details. When you send the form, we also record the date and time, your IP address, your browser type and the page you sent it from.
- Spam protection. The form uses Google reCAPTCHA v3. It looks at how your browser behaves to tell people from bots. Google's own policies apply to that service.
- Analytics. We use Google Analytics 4, which is always on. It sets cookies and collects information about your visit, such as pages viewed, approximate location, device and browser. See "Cookies and similar technologies" below.
- Optional tools. If you accept all cookies, the Meta Pixel and Microsoft Clarity also run. Clarity records sessions (how you move, click and scroll) and builds heatmaps.
The Site has no user accounts and takes no payments. If you click a link to WhatsApp, you leave the Site and WhatsApp's own terms and privacy policy apply to that chat.
How we use your information
We use the information above to:
- answer your request and send you proposals;
- keep the Site secure and block spam and abuse;
- understand how the Site is used, so we can improve it;
- keep records and follow the law when needed.
- We do not use your contact information for newsletters or marketing. We use it only to respond to your request and, if you ask for one, to send you a proposal.
We do not use your information for anything else without telling you first.
Cookies and similar technologies
Cookies are small files that a site stores in your browser. Similar tools, such as pixels and scripts, work in a related way. Here is what the Site uses:
- Google Analytics 4 (always on): measures visits and how pages are used.
- Google reCAPTCHA v3 (on the contact form): spam protection.
- Meta Pixel (optional): tells Meta about visits to the Site and what you do there. Meta can link this to your Meta accounts if you have one.
- Microsoft Clarity (optional): session recordings and heatmaps.
When you first visit, a notice lets you choose "Accept all" or "Decline optional." If you decline, the Meta Pixel and Microsoft Clarity stay off. Google Analytics 4 keeps running, so declining does not stop it. You can also block or delete cookies in your browser settings, but some parts of the Site may then not work well. You can change your choice at any time with the "Cookie settings" link at the bottom of every page.
Who we share information with
We do not sell your personal information. We share it only with service providers that help us run the Site, and only as needed for that:
- Hostinger, our web host and content delivery network (CDN). The Site, and a copy of contact-form submissions, are stored on Hostinger's servers.
- Our own automation tool (n8n), which we host ourselves. When you send the form, it sends us a notification.
- Google Workspace, our email provider, where we receive notifications of form submissions.
- Our internal business management tools, including a customer relationship management (CRM) system, where we keep track of inquiries and projects.
- Google, for Google Analytics 4 and reCAPTCHA.
- Meta, for the Meta Pixel, only if you accept optional cookies.
- Microsoft, for Microsoft Clarity, only if you accept optional cookies.
We may also share information if the law requires it, to protect our rights or the safety of others, or if our business is sold or merged. These providers may process data in the United States or other countries.
Selling and sharing for advertising
We do not sell personal information for money, and we do not run third-party ads on the Site.
To be fully open: the optional Meta Pixel sends information about your visit to Meta, and Meta may use it under its own policies, including for its advertising and measurement. Some privacy laws may treat that kind of data flow as "sharing" or "targeted advertising." That is why the Pixel is off unless you choose "Accept all." Choose "Decline optional" to keep it off.
How long we keep information
We keep information only as long as we need it for the purposes in this policy, or as the law requires.
We keep contact-form information for up to 24 months after our last contact with you, unless you become a client (then our agreement with you governs how long we keep it) or you ask us to delete it sooner.
Google Analytics keeps event-level data for 2 months and user-level data for 14 months (these are our current settings); aggregated reports that do not identify you may be kept longer. If you accept optional cookies, Microsoft Clarity keeps session recordings and heatmaps for the periods set by Microsoft for that service.
Security
We use reasonable measures to protect information, including limiting who can access it. No website or storage system is completely secure, so we cannot promise absolute security. Please do not send sensitive information (such as financial account numbers, passwords or health data) through the contact form.
Your privacy choices and rights
You can ask us to:
- tell you what personal information we hold about you (access);
- correct information that is wrong (correction);
- delete your information (deletion);
- stop using your information for a purpose you object to (opt-out).
To make a request, email hello@analyticax.us or write to ANALYTICA X LLC, 8255 W Sunrise Blvd #181, Plantation, FL 33322. We may need to confirm it is you before we act. We will reply within 45 days. Some laws let you appeal if we say no. We will not treat you worse for using these rights. Depending on where you live, certain U.S. state privacy laws may give you additional rights. If one applies to you, tell us in your request and we will handle it as that law requires. If your browser sends a Global Privacy Control (GPC) signal, we treat it as a request to opt out: the Meta Pixel and Microsoft Clarity will not load, even if you accepted optional cookies. You can always opt out of the Meta Pixel and Microsoft Clarity by choosing "Decline optional."
Visitors from the EEA and the United Kingdom
Our Site is run from the United States and is not aimed at the EEA or the UK. If you visit from there, your information will be processed in the United States and other countries where our providers operate.
If European or UK data protection law applies to you, you may have the rights to access, correct, delete, restrict or object to our use of your data, to data portability, and to withdraw consent at any time. You may also complain to your local data protection authority. Contact us at hello@analyticax.us to use these rights. Where that law applies, we rely on our legitimate interest to answer your inquiries and send the proposals you ask for, and on your consent for optional cookies (Meta Pixel and Microsoft Clarity). Some of our service providers process data in the United States; they do so under safeguards such as the European Commission’s standard contractual clauses.
Children
The Site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you think a child has sent us information, email hello@analyticax.us and we will delete it.
Links to other sites
The Site links to WhatsApp, to our social media pages (Facebook, Instagram, LinkedIn) and to websites of our clients shown in our portfolio. We do not control those sites and are not responsible for their privacy practices. Please read their policies.
Changes to this policy
We may update this policy from time to time. When we do, we will post the new version on this page and change the date at the top. If a change is significant, we will make that clear on the Site.
Contact us
Questions or requests? Contact us:
- Email: hello@analyticax.us
- Phone / WhatsApp: +1 (954) 508-9672
- Mail: ANALYTICA X LLC, 8255 W Sunrise Blvd #181, Plantation, FL 33322
Analytica X is a brand of ANALYTICA X LLC, Florida, USA.